FAQ

Care Instructions

  • Wash with odourless, non-abrasive soap and warm water, or use a silicone toy cleaner.

  • Clean before and after every use.

  • All of our toys are dishwasher safe, and can also be boiled.

How long does it take to make my order?

Deep Fantasies has a 3 - 5 week production timeline from date of purchase (this is also noted in the banner of our website). This means your order will be made and leave our shop 3 - 5 weeks after purchase. If you order on a weekend, the 3-5 week timeline will begin on the next business day.

During peak holiday times, the production timeline increases to 4 - 6 weeks (November thru January).

The production timeline does not include a delivery timeline from the postal service/courier. We do not offer an option to expedite the production process, and all orders will be made in queue based on order date. Except for those items we have on hand, and pre-made; such as teenie weenies, firmness pucks, Squirt squishies, and random colour Dragon/Alien Eggs - which will leave our shop much sooner, if they are not purchased at the same time as custom items.

Can I request alterations to already listed items?

Absolutely. At our discretion, we can alter any of our toys; height and girth. Custom moulds usually take a few extra days, and we charge a minimum $100 for the new mould creation.

Do you take custom design requests?

If you do not see a design that fits your needs in our shop, we are open to discussing custom designs with you. If we are able to take on the project, we will charge a minimum $250 design fee to begin the process. However, we do not take on all custom design requests, for various reasons.

Item Usage.

Deep Fantasies Inc. is not responsible for any injury or harm that may be caused by these novelty items, nor can we suggest how they are used once purchased, nor do we offer medical advice. Please use your best judgment and follow safety precautions, and know your own bodily limitations.

Refunds, Cancellations, and Returns.

Please See our TERMS OF SERVICE for information on Refunds, Cancellations and Returns.

Cancellations must be requested within 24 hrs of purchase. After this ALL SALES ARE FINAL.

What are the toys made from?

At Deep Fantasies we use only 100% Platinum Cure Silicone, from Smooth-On. This ensures it is body-safe, hypoallergenic, and has exceptional durability. The liquid and cosmetic mica pigments we use are then mixed and encapsulated in the silicone, rendering it inert, so they will never come in contact with the body.

We never use glitter in our products. Glitter is not body-safe, and the sharp edges of the glitter flakes have the potential to cut silicone and migrate out of the product. Any shimmer/sparkle effect in our products is created by the cosmetic mica pigments.

We at Deep Fantasies Inc. are aware of our customers desire for body-safe toys, especially in an unregulated industry. If regulations on sex products develop in the future, or we determine there to be better materials for production, we will of course pivot to provide the best possible items for our valued customers.

What are the different Silicone density options offered by Deep Fantasies?

We use the density options as described by Smooth-On, so that you can easily find more information about density online. However it is important to note, that the density of silicone can feel different from one product to the next due to varying factors; type/amount of pigment used, size/shape of toy model, batch number of silicone.

Options Available:

    • Super Soft EcoFlex 00-20 -used only for strokers. This silicone is quite squishy and has a slight tacky feeling to it. Comparable to soft human flesh.
    • Soft EcoFlex 00-30 - an option for dildos, and used for all sheaths. Comparable to a squishy gummy bear.
    • Medium EcoFlex 00-50 - an option for dildos, and used for grinder pads. Comparable to a gel shoe insole.
    • Firm Dragon Skin 10A - an option for dildos. Comparable to a rubber band ball.

    For further information on Silicone, you can see the drop-down menus available on each product listing. Or feel free to reach out with further questions.