FAQ

Care Instructions

  • Wash with odourless, non-abrasive soap and warm water, or use a silicone toy cleaner. Avoid perfumed or antibacterial soaps, as they can leave a residue.
  • Clean before and after every use.
  • All Deep Fantasies toys are dishwasher safe, and can also be boiled.
  • Always dry your toy completely before storing.
  • Avoid prolonged exposure to sunlight as UV rays break down silicone at an accelerated rate.
  • Do Not use silicone based lubricants with your Deep Fantasies toy.
  • Platinum cure silicone toys CANNOT be stored with non-platinum silicone toys.

How long does it take to make my order?

As of November 2025, Deep Fantasies operates on rolling batch-production, with open timelines. What does this mean? We open and accept orders for an unspecified amount of time - it's all based on hitting our batch-minimum. Once we have hit that number, we will close orders, and begin production. Production will not start until we have closed the batch. Once the items are made, they will be shipped.

The production timeline does not include a delivery timeline from the postal service/courier. We do not offer an option to expedite the production process, and all orders will be made in queue once a batch has closed. Pre-mades also will only be shipped when we are doing batch shipments.

Can I request alterations to already listed items?

Not at this time.

Do you take custom design requests?

Not at this time.

Item Usage.

Deep Fantasies Inc. is not responsible for any injury or harm that may be caused by these novelty items, nor can we suggest how they are used once purchased, nor do we offer medical advice. Please use your best judgment and follow safety precautions, and know your own bodily limitations.

Refunds, Cancellations, and Returns.

Please See our TERMS OF SERVICE for information on Refunds, Cancellations and Returns.

Cancellations must be requested within 24 hrs of purchase. After this ALL SALES ARE FINAL.

What are the toys made from?

At Deep Fantasies we use only 100% Platinum Cure Silicone, from Smooth-On. This ensures it is body-safe, hypoallergenic, and has exceptional durability. The liquid and cosmetic mica pigments we use are then mixed and encapsulated in the silicone, rendering it inert, so they will never come in contact with the body.

We never use glitter in our products. Glitter is not body-safe, and the sharp edges of the glitter flakes have the potential to cut silicone and migrate out of the product. Any shimmer/sparkle effect in our products is created by the cosmetic mica pigments.

We at Deep Fantasies Inc. are aware of our customers desire for body-safe toys, especially in an unregulated industry. If regulations on sex products develop in the future, or we determine there to be better materials for production, we will of course pivot to provide the best possible items for our valued customers.

What are the different Silicone density options offered by Deep Fantasies?

We use the density options as described by Smooth-On, so that you can easily find more information about density online. However it is important to note, that the density of silicone can feel different from one product to the next due to varying factors; type/amount of pigment used, size/shape of toy model, batch number of silicone.

Options Available:

    • Super Soft EcoFlex 00-20 -used only for strokers. This silicone is quite squishy and has a slight tacky feeling to it. Comparable to soft human flesh.
    • Soft EcoFlex 00-30 - an option for dildos, and used for all sheaths. Comparable to a squishy gummy bear.
    • Medium EcoFlex 00-50 - an option for dildos, and used for grinder pads. Comparable to a gel shoe insole.
    • Firm Dragon Skin 10A - an option for dildos. Comparable to a rubber band ball. Not available at this time. 

    For further information on Silicone, you can see the drop-down menus available on each product listing. Or feel free to reach out with further questions.